Crisis support services

Australian urgent mental health support services.

Immediate danger

Call Triple Zero (000) or go to the nearest hospital emergency department if you or someone else is in immediate danger or cannot safely wait for telephone support.

Call 000

Which service should I contact?

National crisis lines provide immediate telephone support. State and territory services can assess the need for an urgent public mental health response.

Talk with a crisis supporter

Use a national service when you need someone to talk with now, or when you are worried about someone else.

View national crisis services

Seek urgent mental health assessment

Contact your state or territory service for urgent mental health assessment, triage, advice or referral.

View state and territory services

National urgent support services

These free services are available 24 hours a day, 7 days a week. You can call for yourself or because you are worried about someone else.

Lifeline
Crisis support and suicide prevention for anyone in Australia experiencing emotional distress.
Call13 11 14 Text0477 13 11 14
Suicide Call Back Service
Professional counselling for people with suicidal thoughts, people worried about someone at risk, and people affected by suicide.
Call1300 659 467
13YARN
Culturally safe crisis support with an Aboriginal or Torres Strait Islander Crisis Supporter.
Call13 92 76

State and territory urgent support services

These services provide mental health assessment, triage, advice or referral. They are public mental health access lines, not general counselling services.

Australian Capital Territory